Nina Lugmair
Nina Lugmair, M. Sc.
School of Business, Economics and Society
Chair of Information Systems I, Innovation and Value Creation (Prof. Dr. Möslein)
Lange Gasse 20
Nürnberg
- Phone number: 09115302-95156
- Email: nina.lugmair@fau.de
- Website: https://www.wi1.rw.fau.de/person/nina-lugmair
Nina Lugmair studied International Information Systems Management at the Otto-Friedrich-Universität Bamberg where she, later on, graduated with a Master of Science degree. In 2017, she graduated from Friedrich-Alexander Universität Erlangen-Nürnberg with a Bachelor of Arts in Business Studies with a major on Information Systems. During her studies she gained practical experiences at BMW Group and Psyma Research and Consulting GmbH. She was also part of the research project JOSEPHS by the Fraunhofer Research Institute SCS and the FAU. In 2018, she started working at the Chair of Information Systems, Innovation and Value Creation, first in the role of a student assistant before becoming a research associate and doctoral student.
Her research interests include Digital Transformation and Service Systems. For this purpose, she conducts research on collaboration of actors in Service Ecosystems and Smart Product Service System Innovation.
The (working) title of her dissertation is: Facilitating Smart Product Service Systems Innovation – A Service Ecosystem Perspective
Publications
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Innovation process design for servitisation: the digital service innovation case at uvex
In: Journal of Enterprise Information Management (2025)
ISSN: 1741-0398
DOI: 10.1108/JEIM-03-2024-0144 - , , , , :
Characterising smart service systems – Revealing the smart value
In: Journal of Service Management Research 7 (2023), p. 112-128
ISSN: 2511-8676
DOI: 10.5771/2511-8676-2023-2-112
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Das Versprechen nachhaltiger digitaler Dienstleistungen - eine Fallstudie
In: M. Bruhn und K. Hadwich (ed.): Sustainable Service Management, Forum Dienstleistungsmanagement, Wiesbaden: Springer, 2024, p. 537-558
DOI: 10.1007/978-3-658-45146-2_19
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Characterizing the Roles of AI-Enabled Non-Human Agents in Service Systems
19th International Conference on Wirtschaftsinformatik (Würzburg, 16. September 2024 - 19. June 2024)
URL: https://aisel.aisnet.org/wi2024/70/ - , , , :
Boost Or Bust: Characterizing Value Co-Creation With AI-Based Non-Human Agents From A User Perspective
13th SERVSIG Conference (Bordeaux, Frankreich, 6. June 2024 - 8. June 2024) - , , , , :
Managing collaboration for servitization – A service ecosystems perspective
33rd International RESER Conference 2023 (Sierre, 7. December 2023 - 9. December 2023) - , , , :
Structuring the servitization journey – A socio-technical methodology for developing platform-based smart PSS
10th International Conference on Business Servitization (Barcelona, 9. November 2023 - 10. November 2023)
In: Ferran Vendrell-Herrero, Oscar F. Bustinza, Marco Opazo Basáez (ed.): Proceedings of the 10th International Conference on Business Servitization (ICBS 2023) 2023
DOI: 10.3926/serv2023 - , , , , :
Making Sense of the Sustainable Smart PSS Value Proposition
International Conference on Information Systems (ICIS) (Copenhagen, Denmark, 9. December 2022 - 14. December 2022)
In: ICIS 2022 Proceedings.3. 2022
URL: https://aisel.aisnet.org/icis2022/soc_impact_is/soc_impact_is/3