New issue of OSL Notes published: “Harmonizing Innovation Processes”

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The new issue, entitled “Harmonizing Innovation Processes”, shows you how to align your company’s innovation processes toward the development of smart product service systems (smart PSS). The realization of such advanced systems requires close coordination between various stakeholders both inside and outside your company. Many companies also face the challenge of lacking the necessary competencies and skills or facing internal conflicts that affect the innovation process.
The authors of this issue have carefully compiled articles to not only help you overcome these challenges but also to guide you step by step on the path to optimizing or “harmonizing” your innovation processes. You will find the essential tools and insights that will help you to successfully organize your innovation processes.


This issue is an outcome of our research project SmartHaPSSS. The issue is available here as a free PDF download.


The Open Service Lab (OSL) initiates and organises research in the core areas of service innovation and the future of work and is headed by Prof. Dr. Angela Roth. More information about the Open Service Lab (OSL) at: