In today’s interconnected world, businesses no longer operate in isolation. They are part of dynamic service ecosystems—systems where organizations, customers, and stakeholders collaboratively shape value. This shift from a firm-centric to a co-creative approach is redefining industries, from health...
In today’s volatile and uncertain business environment, organizations must develop resilience to navigate disruptions and sustain long-term success. Resilience is not just about internal adaptability; it is also deeply influenced by the networks of value exchange in which companies operate. These va...
In today’s volatile and interconnected business environment, organizations are increasingly challenged by disruptions such as technological change, supply chain instability, and global crises. To remain competitive and sustainable, firms must foster both organizational resilience (the ability to ada...
