NewsEngineering Service Systems in the Digital Age – Paper published in ICIS 2017 Proceedings
With the rapid growth of global communication networks, more and more innovation is intangible, digitally enabled, and created around social phenomena. Together with the notion that shared information and technology are key resources in the context of service innovation, this leads to novel forms of resource configurations making use of the knowledge exchange initiated among […]With the rapid growth of global communication networks, more and more innovation is intangible, digitally enabled, and created around social phenomena. Together with the notion that shared information and technology are key resources in the context of service innovation, this leads to novel forms of resource configurations making use of the knowledge exchange initiated among […]
